Terms of Service

Important legal terms and conditions governing your use of YOLO247 gaming platform and services.

Terms & Conditions

Please read these terms carefully before using our gaming platform

Last Updated: January 15, 2025

Effective Date: January 15, 2025

Important Notice

By accessing and using YOLO247 services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our platform.

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and YOLO247 Gaming Solutions Private Limited ("YOLO247," "we," "us," or "our"). By creating an account, accessing our website, or using any of our gaming services, you agree to comply with and be bound by these Terms.

We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We recommend reviewing these Terms periodically to stay informed of any updates.

These Terms apply to all users of our platform, including visitors, registered players, and VIP members. Additional terms may apply to specific promotions, bonuses, or special services, which will be clearly communicated when applicable.

Age Restrictions & Eligibility

Minimum Age Requirements

YOLO247 services are strictly intended for users who are 18 years of age or older. By using our platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement in your jurisdiction.

Zero Tolerance for Underage Gaming

We have a zero-tolerance policy for underage gaming. Any user found to be under 18 years of age will have their account immediately suspended, and all funds will be returned to the source of deposit after identity verification.

Geographic Restrictions

Our services are available only in jurisdictions where online gaming is legal and regulated. You are responsible for ensuring that your use of our platform complies with all applicable local, state, and national laws in your jurisdiction.

  • Users must be residents of jurisdictions where our services are legally available
  • Players are prohibited from using VPN or proxy services to circumvent geographic restrictions
  • We reserve the right to restrict access from certain jurisdictions at our discretion
  • Players traveling to restricted jurisdictions must not access our services while in those areas

Identity Verification

All players must complete identity verification before making withdrawals. This process includes providing government-issued identification, proof of address, and in some cases, proof of payment method ownership. Verification typically takes 24-48 hours to complete.

Responsible Gaming Policies

Commitment to Player Protection

YOLO247 is committed to promoting responsible gaming and preventing gambling-related harm. We provide various tools and resources to help players maintain control over their gaming activities and seek assistance when needed.

Self-Limitation Tools

Players can set various limits on their gaming activities to promote responsible play. These tools are available in your account settings and can be adjusted as needed, with certain cooling-off periods for reductions.

  • Daily, weekly, and monthly deposit limits
  • Session time limits and reality checks
  • Loss limits and spending controls
  • Betting limit restrictions per game or event
  • Temporary cooling-off periods (24 hours to 6 weeks)
  • Self-exclusion options (6 months to permanent)

Problem Gaming Support

If you or someone you know is experiencing gambling-related problems, we encourage seeking professional help. We provide links to various support organizations and can assist with implementing stronger account restrictions.

Getting Help

For problem gambling support, contact organizations like Gamblers Anonymous, National Council on Problem Gambling, or local addiction services. Our customer support team can also provide information about available resources.

Account Management & Security

Account Creation and Ownership

Each player is permitted only one account on our platform. Creating multiple accounts is strictly prohibited and will result in closure of all accounts and forfeiture of any balances or bonuses. Accounts are non-transferable and cannot be shared with other individuals.

Account Security Responsibilities

Players are solely responsible for maintaining the security of their account credentials. You must not share your login information with anyone and should immediately notify us if you suspect unauthorized access to your account.

  • Use strong, unique passwords and enable two-factor authentication when available
  • Log out completely after each gaming session, especially on shared devices
  • Regularly monitor account activity and report suspicious transactions
  • Keep your contact information and verification documents up to date
  • Never access your account from public or unsecured networks

Account Verification and Monitoring

We reserve the right to request additional verification documents at any time to ensure account security and regulatory compliance. Accounts may be temporarily restricted until verification is completed satisfactorily.

Jurisdiction & Legal Framework

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India.

Regulatory Compliance

YOLO247 operates under strict regulatory oversight and maintains all necessary licenses and permits required for legal operation. We comply with anti-money laundering regulations, responsible gaming requirements, and consumer protection standards.

  • All gaming activities are monitored for fair play and integrity
  • Financial transactions are processed through licensed payment providers
  • Player funds are held in segregated accounts separate from operational funds
  • Regular audits ensure compliance with gaming regulations and standards

Dispute Resolution

We are committed to resolving disputes fairly and efficiently. Players should first contact our customer support team to attempt resolution. If a satisfactory resolution cannot be reached, disputes may be escalated to relevant gaming authorities or alternative dispute resolution services.

Liability & Risk Limitations

Service Availability

While we strive to maintain continuous service availability, YOLO247 does not guarantee uninterrupted access to our platform. We may temporarily suspend services for maintenance, updates, or technical issues without prior notice.

Gaming Risks

Gaming involves financial risk, and there is no guarantee of winning. Players should never gamble more than they can afford to lose and should view gaming as entertainment rather than a source of income.

Limitation of Liability

To the maximum extent permitted by law, YOLO247's liability is limited to the amount of funds held in your account at the time of any incident. We are not liable for indirect, consequential, or punitive damages arising from your use of our services.

  • Technical malfunctions or system errors that affect game outcomes
  • Loss of data or account information due to technical issues
  • Delays in processing deposits, withdrawals, or other transactions
  • Third-party service provider failures or interruptions
  • Internet connectivity issues or device compatibility problems

Force Majeure

YOLO247 shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including natural disasters, government actions, network failures, or other force majeure events.

Intellectual Property Rights

Platform Content Ownership

All content on the YOLO247 platform, including software, graphics, logos, text, images, and trademarks, is owned by or licensed to YOLO247 and is protected by intellectual property laws. Users are granted a limited, non-exclusive license to access and use the platform for personal gaming purposes only.

Prohibited Uses

Users may not reproduce, distribute, modify, reverse engineer, or create derivative works based on any part of our platform without explicit written permission. Commercial use of our content is strictly prohibited.

Account Termination

Voluntary Account Closure

Players may close their accounts at any time by contacting customer support. Upon closure, any remaining account balance will be returned to the player after completion of any pending verification or security checks.

Involuntary Termination

YOLO247 reserves the right to suspend or terminate accounts for violations of these Terms, suspicious activity, or regulatory requirements. In such cases, we will endeavor to return legitimate funds to the player, subject to investigation and verification processes.

Contact Information

For questions about these Terms or any aspect of our services, contact our support team at [email protected] or through the contact methods provided on our website.

By continuing to use YOLO247 services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service in their entirety.