Your privacy and data security are our top priorities. Learn how we protect and manage your information.
Comprehensive privacy guidelines ensuring your personal information remains secure
Last Updated: January 15, 2025
Effective Date: January 15, 2025
YOLO247 ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you use our gaming platform and services.
When you register and use our services, we collect various types of personal information to provide you with a secure and personalized gaming experience. This information is essential for account creation, identity verification, and compliance with regulatory requirements.
To ensure fair play, prevent fraud, and improve our services, we monitor and record various gaming activities and financial transactions. This data helps us maintain the integrity of our platform and provide better customer support.
Our systems automatically collect technical data to ensure optimal platform performance, security, and user experience. This information helps us identify and resolve technical issues, prevent unauthorized access, and enhance our services.
We only collect information that is necessary for providing our services, ensuring regulatory compliance, and maintaining platform security. We do not collect excessive or irrelevant personal data.
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve your browsing experience, and provide personalized content. We use various types of cookies for different purposes.
Essential Cookies: These cookies are necessary for the basic functioning of our website and cannot be disabled. They enable core features such as user authentication, security, and payment processing.
Performance Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous statistical data. This information helps us improve our website's performance and user experience.
Functional Cookies: These cookies remember your preferences and settings, such as language selection, currency preferences, and game favorites, to provide a more personalized experience.
Marketing Cookies: With your consent, these cookies track your browsing habits to deliver relevant advertisements and promotional offers that match your interests and gaming preferences.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and your gaming experience. You can:
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes multiple layers of protection designed to safeguard your data.
Your personal information is stored securely in our protected databases. We retain your data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations.
Account information is retained for the duration of your active membership and for seven years after account closure to comply with financial and gaming regulations. Marketing preferences and communication data are retained until you withdraw consent or request deletion.
Access to personal information is strictly limited to authorized employees who require such access to perform their job functions. All employees undergo background checks and receive regular privacy and security training.
We do not sell or rent your personal information to third parties. However, we may share your information in specific circumstances as outlined below, always ensuring appropriate safeguards are in place.
We work with trusted third-party service providers who assist us in operating our platform and providing services to you. These providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality.
We may disclose your information when required by law, court order, or regulatory authorities. This includes cooperation with law enforcement investigations, anti-money laundering requirements, and gaming regulation compliance.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and ensure continued protection of your data.
You have the right to access the personal information we hold about you and receive a copy of your data in a structured, machine-readable format. You can request this information through your account settings or by contacting our privacy team.
You can update or correct your personal information at any time through your account dashboard. For significant changes that require verification, we may request additional documentation to ensure accuracy and security.
You may request deletion of your personal information, subject to our legal and regulatory obligations. Some information may need to be retained for compliance purposes even after account closure.
You can manage your communication preferences, including marketing emails, SMS notifications, and promotional offers. You can opt out of marketing communications while still receiving essential account-related notifications.
To exercise any of these rights, contact our Privacy Team at [email protected] or use the privacy controls in your account settings. We respond to all requests within 30 days.
Our dedicated Data Protection Officer oversees privacy compliance and handles privacy-related inquiries. You can contact our DPO for any privacy concerns or questions about this policy.
Email: [email protected]
Phone: +91-11-4567-8901
Response Time: Within 48 hours
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through email or platform notifications.
For questions about this Privacy Policy or our data practices, please contact us using the information provided above. We are committed to addressing your privacy concerns promptly and transparently.